SHERMAN B. It is nice to do business with these people. Not like doing business with a big box store. I very much recommend doing business with these people whether it's a sewing machine or a vacuum they are the best to deal with and also good quality sewing machines and vacuums. Can't recommend them highly enough.
RANAE M. I came in to get my sewing machine fixed (makes sense). Their amazing gentleman (and he is a gentleman in the best sense of the word) spotted the problem immediately. Cheap thread was my problem not a faulty machine! To be sure he told me what I needed and when I returned checked it out to be sure. He could have taken full advantage of my naivety and charged me a ton for “fixing” my machine. Instead he charged for the bobbin he replaced and educated me about my machine! Highly recommend!!!
My sewing machine was jamming. They took one look at it, knew what the problem was and fixed it on the spot (it took 2 minutes) at no charge. Very honest, highly recommend.
Just went in to see if they had the vacuum bags I needed for my vacuum. I was unsure they would since the brand of my vacuums store is over in another part of Orem and they are super expensive so I walked in sure enough they had them and were half the price! The man at the counter was so sweet to my son too! Thanks A-1 vacuum I will be back again
My sewing machine stopped working. I brought it in expecting to leave it there to get worked on. He looked at it quickly and discovered that my husband, bless his heart, put the needle in wrong when he was using it. He fixed it right away. It works great. He didn’t even charge me. I’ll definitely come back if I have another issue. (And I’ll not let my husband use it without supervision. Haha.)
SHANNON C. I found the Best vacuum at this store. I love it, very nice and helpful. Love the neatness of this store.
DAVID L. We have been so very impressed with the high degree of service, professionalism, and products offered through this store! Randy and Karen are both amazing with how quickly and thoroughly they've answered and resolved our questions over the years - we'd highly recommend!
STEVE B. Bought our Simplicity vacuum here a couple of years ago and the service is great. Just stopped in for more bags and belts and the service is still top notch. Also, the best vacuum we have ever owned. They know their stuff.